The nine agent colleagues
Nine agent colleagues read the outside world on Sodexo's behalf so no colleague has to hunt for a trigger. They draft. Named colleagues decide.
The outside-in layer. Each agent colleague owns a role, a set of sources and a refresh cadence. Signal Agent, Priority Agent, Trust Profile Agent, Relationship Agent, Radar Agent, Competitor Watch Agent, Readiness Agent, Content Agent and Events Agent. Each one carries a working name too. Compass, Ledger, Cartograph, Envoy, Steward, Rival, Roster, Herald and Beacon.
Cartograph
Trust Profile Agent
The trust-group cartographer.
Cartograph reads which NHS trusts sit inside which groups, collaboratives and chair peer sets. It keeps the map of how the 40 trusts relate to each other.
Ledger
Priority Agent
The trust-financials analyst.
Ledger reads audited accounts, CIP targets, deficit position and capital programme lines that make soft-FM outsourcing a live question.
Compass
Signal Agent
The soft-FM state watcher.
Compass reads Contracts Finder notices, scoping notices and FOI responses to keep a live picture of the in-house soft-FM state across the 40.
Roster
Readiness Agent
The PLACE, workforce and estate reader.
Roster reads PLACE scores, workforce indicators, estate age and staff-survey signals that map to soft-FM outcomes.
Beacon
Events Agent
The board and committee agenda scanner.
Beacon reads published agendas, minutes and papers to catch the moment a trust puts soft-FM outsourcing on a live agenda.
Coverage expanding to 40. 6 trusts pending PLACE source availability.
Rival
Competitor Watch Agent
The competitor register keeper.
Rival tracks Serco, ISS, Mitie and Compass Group activity at the 40 trusts and at nearby trusts inside the same collaborative or region.
Envoy
Relationship Agent
The board and C-suite relationship reader.
Envoy reads Companies House, LinkedIn, board biographies and trust websites to keep a clean map of the eleven board and C-suite roles at each trust.
Steward
Radar Agent
The governance auditor.
Steward runs the ethics rules against every action in the system every day. It is what makes the promise of Human in control. Always. a claim colleagues can trust.
Herald
Content Agent
The colleague-facing weekly comms writer.
Herald picks up authenticated campaigns and spotlights and writes them up in Sodexo's own voice. Marketing reviews. Colleagues see the wins.