Knowledge library

Every artefact is a versioned object. Deprecated artefacts stay searchable and are excluded from builder suggestions.

Competitors

Fourteen competitor reports held apart from the independent Market view. Every card ends with a Sodexo relevance line so the reader knows what to do with it in the field.

SercoSector economics
07

Better services for the public

December 2021

NHS sites spent about £9.5bn in 2018/19 of which soft FM was £3.2bn. Outsourced hospital cleaning runs about 7.5 per cent cheaper than in-house and each additional bid in a re-tender cuts lifetime cost 2.5 to 3.0 per cent.

Sodexo relevance.

This is the independent-looking evidence base a first-outsourcing trust board will accept and it is Serco-funded, so use the figures in business cases and be ready for the whose-research-is-it challenge.

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SercoSector economics
12

Delivering better services for the public

2021

Serco-commissioned independent view. Estimates 45 per cent of NHS facilities management services are outsourced. Sits alongside the Sodexo half-outsource view as a corroborating data point.

Sodexo relevance.

Same underlying report as position 7, kept for continuity of citations in older Sodexo materials, so prefer the position 7 anchor for new bids.

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Trust-type coverage
40%

2 of 5 trust types covered by at least one LIVE Tier 1 artefact.

Tier balance
5 to 2

71 percent of LIVE artefacts are Tier 1. Aim for at least 60 percent Tier 1.

Trusts with zero cleared artefacts
35

These trusts cannot yet be cited from Sodexo material in outbound work.

Triggers without a how-to
6

Named trigger with no drafting playbook in the library.