Knowledge library

Every artefact is a versioned object. Deprecated artefacts stay searchable and are excluded from builder suggestions.

Competitors

Fourteen competitor reports held apart from the independent Market view. Every card ends with a Sodexo relevance line so the reader knows what to do with it in the field.

ISSHealthcare positioning
06

Partnering for seamless healthcare

2024

ISS builds its pitch on the £13.8bn maintenance backlog and 7,966 estates and facilities incidents in 2023/24, then answers with a £1.2m Hairmyres refurbishment in 24 weeks, 8,000 daily ServicePoint interactions, 2,300 nursing hours released and 120 frontline staff recruited and trained for Clatterbridge.

Sodexo relevance.

ISS is the sharpest competitor on released clinical time and single-point-of-contact service design, so Sodexo needs a like-for-like nursing-hours-released metric and a staff mobilisation number for first-outsourcing trusts nervous about day-one TUPE delivery.

Read online
ISSCorporate update
13

ISS UK healthcare update 2025

2025

ISS World's own investor commentary on its UK healthcare position. Read to spot ISS competitive posture and pricing model in NHS bids.

Sodexo relevance.

Reads ISS group-level positioning of UK healthcare, so look for exit or scale-back language in the 2025 disclosures and pick up incumbent-adjacent conversations if ISS retreats from soft-FM.

Read online
Trust-type coverage
40%

2 of 5 trust types covered by at least one LIVE Tier 1 artefact.

Tier balance
5 to 2

71 percent of LIVE artefacts are Tier 1. Aim for at least 60 percent Tier 1.

Trusts with zero cleared artefacts
35

These trusts cannot yet be cited from Sodexo material in outbound work.

Triggers without a how-to
6

Named trigger with no drafting playbook in the library.