Above the line . How trusts move from the PLACE median to the top decile

White paper 1 of 5 . For NHS Chairs, DoFs and Chief Nurses

WP01PLACEChair . DoF . Chief Nurse5 pages

Executive summary

The national PLACE cleanliness average is now 98.6%. Trusts sitting at 96% or below are three percentage points behind the national line and cannot close the gap by working the current model harder. The ceiling is structural. It is set by staffing depth, by the age of the cleanliness regime and by how visible governance is to the CQC. The paper argues that PLACE is a proxy for governance discipline, that the trusts moving above the national line have made the same three shifts and that governed soft-FM outsourcing is the fastest and most auditable way to make those shifts.

The trusts that move above the national line have made the same three shifts. Staffing depth. A modern cleanliness regime. Visible governance.

What is inside

  1. What PLACE actually measures
  2. What the top-decile trusts do differently
  3. Why in-house intensification does not close the gap
  4. Governed outsourcing as the mechanism
  5. Case reference. CS-018 PLACE lift
  6. What a Chair should ask before the next PLACE cycle

Full paper

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Key numbers

98.6%
PLACE 2025 national cleanliness average
401
Sites scoring 100% cleanliness in 2025
+0.3 pts
National increase year on year
6
PLACE domains assessed

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Part of the Governed First-Outsourcing knowledge bank. Verified 30 August 2026.